Administrative Support Staff Skills Course in Timor-Leste

Every organization needs an administrative staff who will make sure things are running smoothly leaving the senior executive they support free to deal with other important tasks. If you want to be of value to the industry, learning administrative support staff skills could secure you a job that will last a long time.

This Administrative Support Staff Skills in Timor-Leste workshop is ideal for anyone who would like to gain a strong grasp and improve their Administrative Support Staff Skills.

The ideal group size for this Administrative Support Staff Skills course in Timor-Leste is:

The duration of this Administrative Support Staff Skills in Timor-Leste workshop is 2 full days. Knowles Training Institute Timor-Leste will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

Below is the list of course objectives of our Administrative Support Staff Skills course in Timor-Leste

• State some ways to deal with emails
• Discuss how to manage electronic files
• Explain some effective ways to manage your time
• Illustrate effective ways of getting things done on time
• Explain how to plan for small and large scale meetings
• Recognise the difference between listening and hearing
• Describe some ways to project a powerful body language
• Illustrate some ways to resolve conflict
• Describe some techniques for working well with your manager
• Apply the methods for dealing with a heavy workload

Below is the list of course content of our Administrative Support Staff Skills training course in Timor-Leste

• Dealing with E-Mail
• Managing Electronic Files
• Keeping Track of the Paper Trail
• Making the Most of Voice Mail
• Keeping Your Workspace Organized
• Using a To-Do Book
• The Extra Mile: Adding Project Management Techniques to Your Toolbox
• Managing Your Time
• Keeping Others on Track
• Maintaining Schedules
• Prioritizing your Tasks
• The Secret to Staying on Track
• Goal Setting 101
• Planning Small Meetings
• Planning Large Meetings
• Organising Travel
• Listening and Hearing: They Aren”t the Same Thing
• Asking Questions
• Communicating with Power
• Body Language
• The Signals You Send to Others
• It”s Not What You Say, It”s How You Say It
• Being Assertive
• Resolving Conflict
• Building Consensus
• Making Decisions
• Working with Your Manager
• Influencing Skills
• What to Do in Sticky Situations
• Ergonomics
• Stress Management
• Dealing with a Heavy Workload

Each participant will receive the following materials for the Administrative Support Staff Skills course in Timor-Leste

Administrative Support Staff Skills in Timor-Leste Learner’s Guide

Administrative Support Staff Skills Course in Timor-Leste Handouts

Administrative Support Staff Skills in Timor-Leste PPT Slides Used During Course

Each course participant will receive a certification of training completion

There are 4 pricing options available for this Administrative Support Staff Skills training course in Timor-Leste. Course participants not in Timor-Leste may choose to sign up for our online Administrative Support Staff Skills training course in Timor-Leste.

Contact us for the latest Administrative Support Staff Skills course in Timor-Leste schedules:

Email: [email protected]

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